Last updated: 24th June 2016
Brighter Connections Applications & Analytics Ltd (trading as Metis) whose registered offices are Edgerton Villa, 22-24 Edgerton Road, Huddersfield, West Yorkshire, HD3 3AD, UK (“we”, “us” “our” or “Metis”) are committed to protecting and respecting Your privacy. When we collect personal information from You, we comply with the Data Protection Act 1998 and all other associated privacy legislation.
When we collect personal information from you for the purposes of setting up an account for You to try or subscribe to our services, we do so as a registered Data Controller, registration ZA182410 on the ICO’s Public Register of Data Controllers.
We may collect and process the following data about You when You visit our websites (www.getmetis.com, help.getmetis.com and go.getmetis.com) “our sites”, or if You enter information into any of our webforms including:
On registration with Metis or when completing forms on Our Sites, Metis will never require nor ask for sensitive personal data such as – Medical, race/ethnicity, political opinions or sexuality. Where You believe You have either submitted or been asked to provide this information as part of registration or completion of forms, You are to contact firstname.lastname@example.org and we will ensure any inaccurate or sensitive information is removed immediately.
Your account profile
Metis may use the information You provide in the following ways:
You may change Your profile information displayed through our site at any time by going to Your profile and editing Your information. However, we will not comply with requests to delete personal data where this conflicts with Your obligation to retain financial records for a period of time.
You have several rights under privacy and data protection laws which we hope you are familiar with, including the right to opt out of marketing and to request copies of the personal information we hold about You.
If You wish to request copies of the Personal Information Metis holds about You, please email email@example.com or write to us at our registered office address. We’ll need proof of Your identity in order to process Your request.
We will provide You with information concerning our products or services that You request from us or which we feel may interest You by email and telephone unless You have opted-out of receiving this information.
You may at any time opt-out of receiving this information by clicking on the opt-out link in the footer of a marketing email You have received or by sending us an email at firstname.lastname@example.org. Opt out requests will not apply where Metis sends You a notice regarding the status of service, security alerts or any notice pertinent to Your service and account.
You may opt out of receiving our advertisements through our advertising partners by adjusting Your browser setting to refuse the setting of cookies or by clearing Your cookies. Please refer to Your computer or browser manual on how to do this.
Our system will issue cookies when You visit our site again.
Metis may use trusted companies (“Data Processors”) to assist in the delivery, provision, analysis and improvement of the Services including but not limited to data storage, maintenance services, database management, analytics, payment processing, Customer Relationship Management services/systems and improvement to the Services features (“tasks”).
All 3rd parties will be risk-assessed by Metis prior to receiving any Information to ensure the protection of Your Information.
All information You provide to us is stored on secure servers operated by us or our trusted data processors acting on our behalf. Where we have given You (or where You have chosen) a password which enables You to access certain parts of our site, You are responsible for keeping this password confidential. We ask You not to share Your password with anyone.
Areas of Our Site that collect Your information use industry standard secure socket layer encryption (SSL); however, to take advantage of this Your browser must support encryption protection.
Although we will do our best to protect Your personal data, we cannot guarantee the security of Your data transmitted to our site; any transmission is at Your own risk.
Once we have received Your information, we will use strict procedures and security features to try to prevent unauthorised access.We will take all reasonable technical and organisational precautions to prevent loss or misuse of Your personal information. Your information is stored on password protected servers and transmission of data is encrypted. You acknowledge that the transmission of information over the internet is inherently insecure and we cannot guarantee the security of data that is sent by this means.
We may disclose Your personal information to third parties:
We may change this Policy from time to time. If we make any changes to this Policy, we will change the “last updated” date above. We encourage You to check this Policy whenever You use Our Site and services to understand how Your personal information is used. Where changes are particularly significant we will notify You and where applicable seek Your permission to carry out the processing.
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