Brighter Connections Applications & Analytics Ltd (trading as Metis) whose registered offices are Edgerton Villa, 22-24 Edgerton Road, Huddersfield, West Yorkshire, HD3 3AD, UK (“we”, “us” “our” or “Metis”) are committed to protecting and respecting your privacy. When we collect personal information from you, we comply with the Data Protection Act 2018 and all other associated privacy legislation.
All with a registered office at Edgerton Villa, 22-24 Edgerton Road, Huddersfield, HD3 3AD.
Any questions about security of our systems, data protection requests and any other questions related to how we handle personal data can be made in writing to the above address, by e-mail to email@example.com or by telephone to 03707 551515.
The Brighter Connections Group of companies provides business-to-business services to organisations that have operations in the UK. We sell hardware, and sell and re-sell software, cloud software and services, which we manage and support for our clients. We also sell and re-sell knowledge and consultancy services to business customers. Our services, solutions and website are intended for business users rather than private individuals.
We comply with the UK PECR regulations with regard to business-to-business marketing and rely on legitimate business interests for the purposes of marketing and consent where legitimate business interests would be insufficient. Where we rely on consent for in terms of being contacted for marketing purposes we would contact you for that additional consent where it is required
We act as a data controller where we, or jointly with others, determine the purposes for which, and the manner in which, any personal data is, or is to be, processed.
Our role as a data controller extends to:
We also act in the role of a data processor on behalf of our customers, who are data controllers. That processing is carried out in accordance with the requirements of GDPR and within the terms of written contracts and Privacy Policies that are determined by our customers.
We capture and process personal information that could be used to directly or indirectly identify a data subject where it is:
From time to time we also process personal information with the specific consent of the individual. The purpose and extent of the processing will always be made clear at the time of seeking that consent.
We will collect the following information:
This data is voluntary information and allows us to prepare as much relevant information as possible, prior to contacting you, so we can respond to your enquiry as accurately and efficiently as possible.
This data is voluntary and assists us with the continuous improvement of the businesses.
In the course of our business operations we process the following personal information:
Depending on how you engage with us, we may use your information as follows:
Should an individual not wish to provide any personal information then we will discuss an alternative way of working that meets our mutual obligations in the context of our business relationship. Where personal information is being used for marketing purposes then we will cease the use of that information in that context.
The Brighter Connections website, or any subsequent email correspondence, may contain links to other sites. We do not share personal information with those sites and are not responsible for their privacy practices.
We use third parties to process our own business information and we also provide contact information to third parties for the purposes of entering into and fulfilling business contracts. We maintain a list of third parties, which varies according to the nature of the solutions and services and we will disclose on request the identities of third parties to whom personal information has been provided. We also comply with our obligations under the GDPR with regard to the use of sub-processors.
The nature of our work in providing solutions to customers requires us to work with reputable trusted partners who are suppliers of hardware and software services and hospitality services. From time to time we may share minimal personal information with those partners within the context of the purposes for which that information was originally provided.
We do not knowingly transfer personal data outside the EEA with the exception of the use of cloud services where we have undergone diligence to ensure that suitable data protection controls are in place.
We maintain a record of the organisations that we use as data processors and individuals have the right to be informed of who we use to process personal data and to have access to that information. We will fully co-operate with any requests for further information to the extent required by the law.
We retain personal information for only as long as is necessary in accordance with our data protection policy. Our data retention periods and policy are under continuous review and we classify the types of information and nature of processing information in order to:
We review our data protection retention policy to take into account the nature and purpose of the processing, the rights, freedoms and reasonable expectations of the individuals and the risks and impact of unauthorised disclosure.
We may choose to anonymise personal information so that it can no longer be associated with an individual and, in that case, will provide no further notice of how the information is being processed.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
In general, cookies are used to retain user preferences and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser.
We suggest consulting the Help section of your browser or looking at the About Cookies website which offers guidance for all modern browsers
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
We minimise the amount of personal data that we collect. You have the right to rectification, erasure, restriction or objection to our ongoing use of your personal data. You also have the right to lodge a complaint with a supervisory authority.
Contact details for the UK Supervisory authority, Information Commissioners Office (ICO), are available at: https://ico.org.uk/global/contact-us/
If you believe that any information we are holding on you is incorrect or incomplete, please write to us or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
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